Eragy, Inc. ("Eragy") is committed to protecting any personal information that you may provide to us. Further, Eragy recognizes the importance of informing you how we treat information about you.
What this Privacy Policy Covers
This policy covers the information that Eragy gathers from users of its Web site (www.eragy.com) and users of its services.
Eragy does not record information from visitors to our Web site. However, we may provide as an optional service, the ability for registered Eragy customers to connect to their home over the Internet as well as access certain data collected from systems in their homes from the Eragy web site. Eragy provides registered users this access from any Web browser, and because the service is Web based, we may require certain information to properly identify users, and to ensure each user’s privacy and protection.
This policy does not apply to the practices of companies that Eragy does not control or to people that Eragy does not manage. Without limitation, Eragy is not responsible for the privacy practices of other parties’ websites to which Eragy may link.
Information Collection and Use
For customers that have registered for one or more Eragy products or services, we collect personal information, normally during the registration process, including a user name and password, an email address, zip code, latitude and longitude, as well as a cable or DSL IP address.
From time to time, we may also gather data on connection information. This information is used to monitor the quality of service, to troubleshoot problems and to help improve our products and services.
Information Sharing and Disclosure
Eragy will not rent, sell or share personal information about you with other non-affiliated people or companies except to provide products or services you have requested, when we have your permission, or under the following circumstances:
In response to subpoenas, court orders or legal process, or to establish or exercise our legal rights or defend against legal claims. Eragy will share and disclose information if we believe it is necessary in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Eragy's terms of use, or as otherwise required by law.
In the event that Eragy is acquired by or merged with another company, Eragy will notify you before information about you is transferred and becomes subject to a different privacy policy.
Cookies
On this Site, we may use cookies or other technology to gather information about Site usage to help us improve the content, usability and functionality of this Site, and to remember certain user attributes (such as the country you are accessing this Site from and your language selection). This helps us better tailor this Site for users and better understand how many new and repeat users visit this Site, which features or pages are most popular, and user browsing and usage patterns.
Additionally, if this Site is a password-protected site, then this Site may use cookies or other technology to help us authenticate you, store and recognize your configuration and user attributes, facilitate your navigation and entitlements throughout the Site and customize its content so that the information made available is more likely to be of interest to you.
You can set your Web browser to prompt you before you accept a cookie, accept cookies automatically or reject all cookies. However, if you choose not to accept cookies from this Site, then you may not be able to access and use all or part of this Site or benefit from the information and services which it offers.
Your Ability to Edit and Delete Your Account Information and Preferences (if applicable)
You can edit your Eragy Account Information at any time by contacting Eragy technical support.
We reserve the right to send you certain communications relating to the Eragy service, such as service announcements and administrative messages, without offering you the opportunity to opt-out of receiving them.
You can delete your Eragy account by contacting Eragy technical support.
Confidentiality and Security
We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
We have physical, electronic and procedural safeguards consistent with industry standards to protect personal information about you.
Information from Children
Eragy’s website and services are not designed for or directed to children. We do not collect personally identifiable information from any person we actually know is under the age of thirteen.
Changes to this Privacy Policy
Eragy may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Eragy account or by placing a prominent notice on our web site. All changes to this policy will be effective upon the earlier of Eragy’s email notice or placement on our site.
Questions
If you have any questions about our privacy policy, please contact us in any of the following ways:
Email: info@eragy.com
Mail: Eragy, Inc., 1821 Hillandale Rd., Suite 1B-120, Durham, NC 27705-2659
BY USING ERAGY’S WEBSITE OR SERVICES, YOU SIGNIFY YOUR ACCEPTANCE OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU SHOULD NOT USE ERAGY’S WEBSITE OR SERVICES. YOUR CONTINUED USE OF ERAGY’S WEBSITE OR SERVICES FOLLOWING THE NOTIFICATION OR POSTING OF ANY CHANGES TO THIS PRIVACY POLICY WILL MEAN THAT YOU ACCEPT THOSE CHANGES.